Shipping policy

Last updated: 30 October 2026

This policy forms part of our terms of service.

1. Where we ship

All European Union member states. We do not ship outside the EU.

2. Cost

Delivery cost is shown at checkout before you pay, and that figure is final. Prices include VAT at the rate of the delivery country. There is nothing to pay on delivery, and no customs or import charges within the EU.

3. Dispatch and delivery time

We dispatch within 1 to 2 business days of receiving your order. Business days are Monday to Friday, excluding Slovenian public holidays.

Delivery time after dispatch varies by destination country. Parcels to Slovenia and neighbouring countries arrive soonest, and deliveries to more distant parts of the EU take longer.

These are estimates based on carrier transit times, not guaranteed delivery dates. Delivery can take longer during sales periods and in December.

If we have not delivered within 30 days and no longer period was agreed, you can set us a reasonable further deadline and cancel for a full refund if we miss it.

4. Who ships your order

Orders are packed and dispatched from Slovenia by our logistics partner, PICKIFY GLOBAL d.o.o., Bratislavska cesta 7, 1000 Ljubljana. We select the carrier based on the destination.

5. Tracking

Your dispatch confirmation email contains a tracking number. Tracking can take up to 24 hours to activate.

6. Address changes and failed delivery

Email hey@yetanotherwallet.com as soon as possible. We can usually change an address before dispatch, and not after. If a parcel returns to us because the address was wrong or the parcel went uncollected, we refund the goods but not the delivery cost.

7. Lost or damaged parcels

Email hey@yetanotherwallet.com with your order number, and photos if the parcel arrived damaged. We open the claim with the carrier ourselves and replace or refund your order. Risk stays with us until you, or someone you nominate other than the carrier, takes physical possession of the goods.

8. Stock

We ship complete orders in one parcel. If something turns out to be unavailable we will contact you, and you can wait, swap it or cancel that part for a refund. We do not take pre-orders.

9. Contact

hey@yetanotherwallet.com

Yet Another Corp d.o.o., Einspielerjeva ulica 6, 1000 Ljubljana, Slovenia. Returns go to the address in our refund policy.